Preparation within 24–48 working hours .
- France: 3–6 days
- EU: 5–8 days
- International: 7–12 days
A tracking email is sent upon shipment.
FAQ
CURKARE™
Frequently Asked Questions
Delivery, returns, and using our products—all the essentials, simply.
Delivery
What are the delivery times?
Shipping costs
Automatically calculated based on weight and destination. Free delivery offers appear in the cart when active.
Change address after ordering
Possible as long as the package hasn't been shipped. Email us quickly at contact@curkare.com with your order number.
Returns & Refunds
Return conditions
Right of withdrawal of 14 days after receipt. New, unopened products, in their original packaging .
How to initiate a return?
- Contact us: contact@curkare.com
- Receive the address + instructions.
- Return the package (costs to be paid by the customer, unless we made an error).
Refund within 5–10 working days after validation.
Damaged item / product error
Notify us within 48 hours with photos. You choose replacement or full refund.
Product Use
How to use turmeric & kojic acid soap?
Lather on wet skin, massage gently. Leave on for 20–30 seconds , rinse. Then apply your moisturizer.
Frequency of use
1–2 times/day depending on your skin type. For sensitive skin: start every other day.
Sensitive skin compatibility
Yes. Do a patch test (elbow crease for 24 hours). Avoid the eye area.
Orders & Payment
Payment methods
Cards (Visa, MasterCard, Amex) + secure solutions (Shopify Payments, PayPal, etc.).
I did not receive the confirmation email
Check your spam folder. Otherwise, write to us with your name and the time of purchase: contact@curkare.com .
Ingredients & Safety
Formula & commitments
100% natural origin , vegan , paraben-free , silicone-free , cruelty-free .
Main assets
Turmeric (radiance & anti-dark spots), kojic acid (evenness), olive oil (hydration), shea butter (nutrition).
